At RMS, LLC (referred to as "RMS," "us," "our," or "we"), we value your privacy and are dedicated to safeguarding the privacy of visitors to our website, (the "Website"), as well as those who utilize our services ("Services"). This privacy statement ("Policy") covers the information we may obtain about you when you visit our website, use our services, or permit us to receive from a third party in connection with those services. It also outlines the procedures we follow to obtain, use, preserve, safeguard, and disclose information. To understand our rules and procedures surrounding your data and how we will treat it, please read this Policy carefully.

You accept this Policy's terms and conditions and agree to be legally bound by them without any exceptions or modifications by using the Website and/or Services. Your only choice is not to use or access this Website and/or Services if you disagree with any of this Policy's provisions or do not wish to be bound by this Policy.

This policy may be updated at any time. We reserve the right to alter, modify, add, or remove any part of this Policy as we see fit. Please review this Policy frequently for revisions since your continued use of the Website and/or Services following the posting of changes shall be deemed your acceptance of such changes.

We may provide you with the option to use a mobile-optimized website to access the Website from a mobile device. Any such mobile access and mobile device use are subject to the terms of this Policy. All such mobile applications or websites designed for mobile devices will refer to this Policy.

We gather a variety of information from and about Website and/or Service users, such as:

  1. Information that could be used to personally identify you, such as your name, physical address, ZIP code, email address, telephone number, payment information, photographs, or any other data the Website and/or Services gather that is classified by applicable law as personally identifiable information, personal information, personal data;
  2. Information that pertains to you but does not personally identify you, such as your IP address, metadata, or physical location;
  3. And/or that pertains to your internet connection, the tools you use to access the Website and/or Services, and usage information;

We gather this information:
  1. Directly from you, as you provide it, by filling out forms on the website; emailing, calling, or corresponding with our representatives online, sending us photos or information about your car, or utilizing our services. Whenever you report a problem with the Website and/or Services, we could also request information;
  2. Directly from you when you speak with a member of our customer service team, including when you provide Personal Information for verification purposes when using the Services and from call recordings;
  3. From publishers who are paid by us for referring people to the Website and/or Services and who then use those referrals;
  4. From nonprofit partners who monetize the vehicles you provide them by using the Website and/or Services;
  5. Automatically while you use the website. Information gathered automatically may include statistics, IP addresses, geolocation data, device identifying information, and other data obtained by cookies, web beacons, and other tracking technologies;
  6. From other third parties, such as our service providers or business partners.

We gather certain data from and about our users and visitors in one or more of the ways listed below:

Information provided by you or on your behalf
  1. When you create an account;
  2. When you provide information to get or accept an Offer;
  3. When you register to receive communications from RMS and/or other affiliated third parties;
  4. When you seek information about or use the Services;
  5. When you provide Personal Information through feedback, surveys, or other methods on or through the Website and/or Services;
  6. When reporting a problem with the Website and/or Services;
  7. Records and copies of your correspondence (including Personal Information);
  8. Your responses to representative questions;
  9. Details of transactions you carry out through the Website and of the fulfillment of the Services selected; and/or
  10. Based on your search queries on the Website.

Phone Log Information
When you call a phone number, you provide your phone number, information about yourself, and the time and length of the conversation. We keep track of this information, like many other services.

Server Log Information
You disclose personal information when visiting the Website, including your Internet Protocol (IP) address, browser type, the time of your visit, and the website from which you came (e.g., the website page that offered a link to the Website). The clickstream data provided includes a record of the choices you make while using the website. Like many other websites, we keep track of this data.

Location Data
Depending on the settings on your device or web browser, we may collect location data that you supply to us (such as a street address) or geolocation data while you use the Services or access the Website.

Web Technologies
We might use technology like "web beacons" and "cookies" to track usage and recognize you and your access rights on the Website. Cookies are small files kept on your computer. Web beacons are electronic files inserted in a web page or email verifying that a user has actually seen the information or visited a website. We can recognize you as a previous or registered user each time you visit the Website.

We may employ cookies and web beacons to track website traffic, including the proportion of returning visitors to newcomers, the average time spent on the site, and user navigation patterns. By gathering this data, we can enhance the Website and personalize your experience. To deliver customized marketing materials on the Website and targeted advertisements outside of the Internet, we may also utilize web beacons and cookies.

As you interact with certain parts of the Website, certain web scripting and E-tags may be used to add information or material to the Website seamlessly. The Website may also use locally stored objects, such as Flash cookies, to gather and store data regarding your preferences and usage of the Website. Please be aware that the browser settings used to control browser cookies do not apply to Flash cookies.

We use information collected about our users in any of the following ways to:

  1. Display the Website and enable you to use the Services, including the information or services you request from us;
  2. Process or complete transactions;
  3. Help maintain the security of the Website and/or Services;
  4. Develop, improve, or enhance features of our Website and/or Services;
  5. Contact you by email, phone, text message, or other means regarding the Services;
  6. Improve customer service and user experience;
  7. Display and/or use aggregate information for advertising and marketing purposes;
  8. Track online behavior for advertising and other marketing purposes, including compiling anonymous statistical information and analysis;
  9. Administer a contest, promotion, survey, or other feature of the Website and/or Services;
  10. Notify you about changes to our Website and/or Services;
  11. In any other way we may express when you provide the information;
  12. For any other purpose with your consent.

We may disclose Personal Information about our users in any of the following ways to:

  1. Contractors, service providers, business partners, and other third parties we work with to run our business and provide the Website and/or Services;
  2. Purchasers or other successors in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of RMS’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by RMS about our Website users is one of the transferred assets;
  3. Fulfill the purpose for which you provide the information;
  4. Enforce or apply our Terms and Conditions or buying/selling policies, and other agreements, including for billing and collection needs;
  5. Comply with applicable laws, respond to governmental requests, or protect the rights or property of RMS or its users.

Our top priority is keeping you safe. We employ several security procedures to preserve the confidentiality of your personal information. With the help of Transport Layer Security (TLS) technology, we may encrypt sensitive and private data.

All information, data, or other materials placed into your account, as well as any and all activities that take place under or in conjunction with it, are your responsibility. Controlling appropriate account access and safeguarding your account credentials are your responsibility for ensuring account confidentiality and security.

Despite our best efforts, we are unable to ensure the security of any information you communicate to us or to, from, or through our online goods or services. Any such transmission is at the sender's own risk. Any privacy settings or security features on the Website and/or Services that are breached are not our responsibility.

There is a chance that our website will link to other websites. You are free to utilize these links, which are merely given for your convenience, but you do so at your own risk. The websites of these third parties are not under our control. Such websites may utilize tracking technologies run by third parties. Before visiting or submitting any information on any third-party websites, please carefully review their privacy policies. We disclaim all liability for your actions, including any data collecting or tracking on such websites.

Children under the age of thirteen (13) should not use our Website or Services. No one under the age of thirteen (13) may submit any information to the Website, our Services, or both. We do not intentionally collect personal data from anyone under the age of thirteen (13). Do not register on this Website, use any of its features, or send any information about yourself to us, including your name, address, phone number, email address, or any screen name or username you may use if you are under the age of thirteen (13). This applies to both online and offline activities.

We will remove any Personal Information we discover has been obtained from a child under thirteen (13) years old without verifying parental consent.

Please email us at, if you think we may have any information from or about a kid under the age of thirteen (13).

We may occasionally send you newsletters and other communications with special offers, promotions, and more after you register or use our Services. Please let us know if you'd like to stop receiving these communications by clicking the "unsubscribe" button in our emails. Our email database is updated frequently. But, after we receive your request to unsubscribe, you may still get emails from us for a maximum of 10 working days. To be clear, we solely have control over our own mailing list and policies. You may receive emails promoting our products or services from third-party advertisers who manage their own mailing lists; if you wish to cease receiving these emails, you may need to get in touch with the relevant parties directly.

To provide our services, we must conduct some administrative communications, including calls and emails. Use of our services constitutes your consent to these administrative communications, which you also consent to receive. Please email, if you need more information about these administrative communications.

To deliver specialized advertising, we might keep tabs on our users' activity over time and across different third-party websites. At this moment, we do not respond to Do Not Track ("DNT") signals. Some third-party websites may also track your surfing habits when they deliver material to you so they can customize it. To determine whether a third-party website complies with browser DNT settings, please evaluate the privacy policies provided on all associated third-party websites.

A company subject to California Civil Code section 1798.83 is required to disclose to its users the names and types of any third parties to whom it has disclosed Personal Information for the third parties' direct marketing purposes during the immediately preceding calendar year. Please be advised that businesses are only required to reply to a customer request once per calendar year under California law. We do not presently share any Personal Information with third parties for their direct marketing purposes per Section 1798.83.


If you wish to submit a privacy request, you may do so online or contact us at:
401 E Jackson St STE 3300
Tampa Fl 33602-5228
Phone: 813 200 7596